Get more appointments and keep your calendar full.
Scheduling & Appointments
Thryv® helps you get more appointments and
keep your calendar full.
Even when your doors are closed, Thryv still keeps your business open to customers.
Accept new appointments 24/7, host classes, accept payments, manage your staff and automate your reminders to reduce no-shows and
improve your customer's experience.
Did you know?
Thryv allows your client to
book appointments after hours
when
47% of all appointments are actually booked.¹
Staff Accounts
Give your team the power of technology. Create a more effective way to run your business.
Thryv helps you manage your business easier than ever before,
giving you the ability to assign the right level of access to your staff members, based on their responsibilities and roles.
Types of Staff Accounts:
- Collaborator: For staff who work directly with your customers and process transactions, including the creation of estimates, invoices and accepting payments. This role has limited access inside Thryv.
- User: For staff who only need to view and manage their specific customers. This role has limited access inside Thryv.
- Business Admin: Full access to Thryv for owners or trusted partners in your business.
- Manager: For supervisors or senior employees who handle many of your day-to-day activities. Includes most functionality within Thryv, with the ability to process refunds.
- Marketing: For staff who handle marketing efforts, including campaigns, presence and social media. This role has limited access to other functions inside Thryv.
Online Scheduling
Online appointment scheduling that you control.
- Easily manage, accept or reschedule appointments 24/7 from any device.
- Empower your clients to do business with you on their time.
- Follow-up after appointments to generate repeat business and drive sales.
- Accept online payments at the time of booking automatically or during the appointment.
2-Way Google Calendar Sync
Seamlessly sync your external Google calendar directly with your Thryv Scheduler with the Updated 2-Way Google Calendar Sync.
Syncing allows for better control over your schedule, automatically carrying over your business and personal appointments. Make managing your calendar easier with everything accessible in one place.
Features:
- 2-way syncing allows your calendars to work together, providing complete visibility within both accounts in real-time.
- Appointments and events listed as ‘busy’ within each calendar will be carried over and create a block on your synced calendar, preventing double bookings and scheduling errors.
- Choose your own calendar import and export preferences to customise your view.
- Decide the best time to connect your calendars with the ability to ‘sync now’ or schedule your calendar sync to avoid any possible disruption to your daily operations.
- Easily connect your 2-way sync with the guided Setup Wizard, making fast work of streamlining how you manage your calendar.
Packages
Secure long term future appointments in advance, filling your calendar and increasing your revenue.
Build customer loyalty, creating opportunities for customers to schedule multiple services upfront, keeping them coming back and booking more often.
Minimise your risk of empty calendars and increase recurring revenue.
Packages make it easy to sell a group of services at once and increase repeat business and appointments.
Features:
- Generate repeat business by securing future and repeat appointments and revenue.
- Increase revenue with upfront payments to minimise your risk of no-show appointments.
- Maximise your calendar and manage your day, weeks, and months in advance with future appointments.
- Stay organised and properly staffed with insight into future appointments.
- Improve your customer experience by offering flexibility with scheduling. Customers can book and pay for services in advance so they can use them when they want.
Flexible Services
Be accessible anytime, anywhere, on any device - when your customers are ready to book.
Configure your services exactly how you want to run your business, which includes custom reminders, durations, hours and assigned staff.
Events & Classes
Customise your Events and Classes and accept
online payments at the time of booking.
Manage event registration, see who's paid, and create invite-only events.
Quickly communicate and share documents with your attendees.
Event Waitlist
Keep your events full and stay ahead of last-minute cancellations.
Waitlist for events helps you to turn cancellations into bookings. Interested clients can be added to a waitlist for fully booked events that can be managed automatically or manually.
- Provide convenience to clients with Automatic Waitlist and allow them to join the Waitlist when booking online for popular events that fill up fast.
- Send automatic messages via text once a spot becomes available and eliminate the manual follow-up to fill openings.
- View and manage your Waitlist in Thryv. Easily add and notify clients manually if needed.
Automated Reminders
Automated Follow-Ups and Reminders keep you organised.
- Establish follow-up reminders, inviting customers to submit a review, book again or send a thank you.
- Eliminate missed opportunities and keep your calendar full.
- Increase efficiency by easily coordinating your internal and external schedules.
- Reduces no shows to maximise earnings through automated email and text reminders.
Reserve with Google
It’s easy to connect your business to Reserve with Google, allowing you to accept online appointments, making it even easier for costumers to do business with you.²
Real-time availability for your bookable services from Search, Maps and Business Profile.
Features:
- Eliminates multiple clicks to find and book appointments, which can lead to a higher abandonment rate.
- Makes it easy and convenient for consumers without ever having to leave Google.
- Secures appointments online that don’t require pre-payment or free.
- Lead Source on client card and Inbox will appear as Reserve with Google.
My entire staff uses Thryv for their smartphones; the scheduling feature makes it easy to stay organised.
Derrick Green | Green Tech Cleaning, LLC, Texas USA
1. https://www.planfy.com/business, September 2017.
2. Reserve with Google is limited to certain verticals, but is continuously growing their list.